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Delivery & Returns Policy

πŸ’Œ Delivery & Shipping Policy

All GlamUp orders are carefully packed and dispatched within 1–3 business days.


🚚 Delivery Time

Delivery is typically next business day via Royal Mail Tracked 24, unless otherwise stated.
You’ll receive a tracking number within 1–3 business days after placing your order.

βœ… Free UK Shipping on all orders β€” no minimum spend required.

Delivery time begins after dispatch from our warehouse (usually within 1–3 business days of payment confirmation).

During peak periods (holidays, sales, or promotions), processing times may take slightly longer β€” but we’ll always do our best to deliver your order as quickly as possible.


πŸ•’ Delays

While we aim for fast, reliable delivery, occasional delays can occur once your parcel is with the courier. Unfortunately, shipping times are not always within our control.
If your order takes longer than expected, please rest assured that we’re monitoring it closely and doing everything we can to get it to you as soon as possible.

We appreciate your patience and understanding if unexpected delays arise.


πŸ“¦ Order Processing

Our standard processing time is 1–3 business days (checking, packing, and preparing for shipment).
Once dispatched, you’ll receive an email confirmation with your Royal Mail tracking details.


❌ Cancelling an Order

If you wish to cancel your order, please contact us within 1 hour of placing it.
After this time, your order may already be processed and prepared for dispatch.

πŸ“© Email us at: support@glamupstore.com


🏠 Unclaimed or Incorrect Address

GlamUp cannot accept responsibility for packages returned to us due to being:

  • Unclaimed

  • Undeliverable

  • Refused by the recipient

  • Addressed incorrectly or insufficiently

If you notice an address error after placing your order, please contact us immediately at support@glamupstore.com.
Once your order has been processed, we are unable to amend shipping details.


πŸ’¬ Need Help?

If you have any questions or concerns about your delivery, don’t hesitate to contact us:
πŸ“© support@glamupstore.com

We’re here to help and ensure your GlamUp experience is smooth, stylish, and stress-free. ✨